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Frequently Asked Questions
How long does shipping take for Allbirds ReRun orders?▼
Standard shipping typically takes 5 to 10 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for refurbished footwear?▼
We offer a 30-day return window for all ReRun items. Products must be returned in the same condition as received to qualify for a full refund.
Which payment methods do you accept at checkout?▼
We accept all major credit cards, PayPal, and Shop Pay. Your transaction is encrypted and secure, ensuring a safe shopping experience for every customer.
How do you ensure the quality of ReRun products?▼
Each pair undergoes a rigorous multi-point inspection and professional cleaning process. We only list items that meet our high standards for durability and comfort.
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